Dalaman Flughafen VIP-Service und Lounge von Sarigerme Bereich

Everything was a complete ten . No stress or hassle at all perfect

So easy to use, I was guided and rushed through check in and customs and within 20 minutes was sat in lounge with a glass of wine and a lovely buffet in front of me. Lounge area was comfortable with plenty of seating

Deliver what you say you are going to deliver! We had to wait 30 minutes for the service and we could have done better without it going through security Really disappointed and we are so frustrated and disappointed

I was not treated how I thought I should of been It says I should of received fast tracking but I was not and when I asked staff they acted like they did not know what I was talking about. Didn't feel it was a special service at all...tbh I want a refund

Total rip off. We were unable to use the lounge as they wouldn't admit us as it was too full. We got sent with vouchers for another eating place at the far end of the terminal. There was confusion about that they were providing to us instead. Our relaxing airport experience was far from it. No WiFi access, no support through the airport and multiple back and forths across the terminal, escalating out autistic daughter.

Our guide through the airport was brilliant. Very polite, and efficient. The only negative was the lack of hot food options. Everything else was great. Thank you once again.